How FleetPride Increased Collections Team Efficiency by 150% in 3 Months without Adding a Single Extra Resource
FleetPride is one of the largest independent distributors of heavy-duty truck and trailer parts in the US. With its large operations, amount of overdue balances was significant and approaching $31M. With limited time and capacity, collectors were able to only call on about 30% of overdue accounts, potentially missing $10M+ in overdue AR.
In this webinar, you will learn how FleetPride was able to leverage a cloud-based collections management solution to prioritize specialists’ work, collect payments faster, and improve recovery rates.
In this session, you will hear industry experts speak on how to:
- Strategically prioritize collections activities resulting in improved recovery rates
- Optimize specialist activities with best practices next step recommendations for each account
- Automate collection correspondence and dunning to free up time for strategic accounts
- Monitor team performance and achieve continuous improvement with integrated collections analytics
- Deliver project on time and on budget within 3 months using cloud-based system with minimal involvement of internal IT resources
Duration: 1 hour
- Steven Stockseth, Director of Credit, Fleetpride
- Jay Tchakarov, AVP of Product Management, HighRadius Corporation