Complimentary Webinar

GPO’s Guide to Building a Customer-Centric Strategy For Order-to-Cash

Wednesday, October 23, 2019 | 10:00 AM - 11:00 AM CT

Key Takeaways Include

  • Defining focus areas of improvement across customer-to-cash cycle: The first step towards driving customer-centricity
  • Leveraging automation and AI for improved collaboration across global teams leading to better customer relationships
  • CSAT Analytics :How to track if the shared services environment is working for your customers?


Susie West
Marinko Marijolovic
Director, Corporate Credit Services
ShurTech Brands, LLC
Elaine Nowak
Director of Product Marketing and Management
HighRadius Corporation

About The Webinar

One of the ways in which global order-to-cash process owners could elevate themselves to a more strategic role within an organization is through prioritizing customer-satisfaction alongside  cost-optimization goal, which is at the core of the shared-services model. In order to do so, these business leaders need to leverage the right combination of organization-wide process improvement strategies and Artificial Intelligence powered automation tools. 


In this webinar, Marinko Marijolovic, Director of Corporate Credit Services at Shurtech Brands would discuss how customer-engagement could prove to be a major source of value-addition in a shared services environment. Join in to learn more about how you could drive improvement in your current order-to-cash cycle, right from customer onboarding till product delivery, support and beyond.

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About HighRadius

HighRadius’s Award-winning AI-enabled solutions powers 200+ Fortune 1000 companies optimizing their Order-to-Cash and Treasury Process. HighRadius™ Autonomous Systems, comprising of Integrated Receivables™ , Cash Forecasting Cloud, Rivana™ and Freeda™ , uses AI-powered technology and digital assistants to improve your Receivables and Treasury processes beyond best-in-class industry benchmarks.