Complimentary Webinar

How Land 'N' Sea Use RPA and AI in O2C

28th November 2018 | 3 pm - 4 pm GMT OR 9 am - 10 am CT

Key Takeaways Include

  • Transforming the credit operations despite their complex ERP landscape
  • Using Artificial Intelligence in O2C activities, especially around managing risk
  • Seeing their time to onboard a customer reduce by 66%
  • Enjoying a 100% productivity improvement in credit applications
  • Benefitting from a real-time tracking of application status
  • Introducing a payment portal for customers

Speakers

Susie West
Susie West, CEO
sharedserviceslink
Paul Watters
Paul Watters, Director Worldwide Credit & Treasury
MercuryMarine

About The Webinar

Order to cash functions–especially credit management–are inherently complex. This is definitely the case within high growth organizations (organic/M&A) where there is often a strong representation of multiple subsidiaries, international operations and disparate ERPs with multiple versions of data.

As a distribution business, Land 'N' Sea (a division of Mercury Marine), found itself operating in a complex environment handling multiple ERPs, and selling many products to its 15,000+ customers that they could easily get elsewhere. Land 'N' Sea needed to be process-efficient and offer a world-class customer experience in order to stand out.