Disputes are a part of life and processing them takes away a huge chunk of manpower and time. But things get complicated manifold when you have to adopt a complex workflow just for handling deductions from only one customer – Amazon.
Amazon has ties with quite a number of vendors. However, the Amazon Vendor Central is a nightmare for deductions analysts because of its cumbersome processes for resolving disputes. The top reasons why handling disputes in Amazon VC is a pain are:
Incorporating robots into your dispute management system is the key to streamlining your entire process, resulting in lower write-offs, faster resolution and less manual intervention. Moreover, robots work with other customer portals as well!
Download this complimentary e-book and learn how to leverage robots to tackle the hurdles of Dispute Resolution in Amazon.