ebook - 10-minute read

How Robots Score 5-0 vs Amazon

in the Dispute Resolution Challenge

Complimentary E-Book

Learn How Robots:

  • Automatically capture claims and raise disputes on customer portals like Amazon Vendor Central
  • Free up analyst time by eliminating manual tasks such as backup data aggregation and uploading
  • Leverage Artificial Intelligence to predict dispute validity for better work-prioritisation


Daniel Chapman
Daniel Chapman, AVP Strategic Accounts EMEA
HighRadius Corporation

About The E-Book

Disputes are a part of life and processing them takes away a huge chunk of manpower and time. But things get complicated manifold when you have to adopt a complex workflow just for handling deductions from only one customer – Amazon.

Amazon has ties with quite a number of vendors. However, the Amazon Vendor Central is a nightmare for deductions analysts because of its cumbersome processes for resolving disputes. The top reasons why handling disputes in Amazon VC is a pain are:

  1. Raising disputes is a taxing exercise
  2. Vendors are penalised for no fault of their own
  3. Many disputes are invalid in nature

Incorporating robots into your dispute management system is the key to streamlining your entire process, resulting in lower write-offs, faster resolution and less manual intervention. Moreover, robots work with other customer portals as well!

Download this complimentary e-book and learn how to leverage robots to tackle the hurdles of Dispute Resolution in Amazon.

About HighRadius

HighRadius's Award-winning Accounts Receivables Automation Software powers 400+ Fortune 1000 industry leaders who have optimized their Order-to-Cash process across Credit, Collections, Cash Application, Deductions, Billing & Payments. Highradius™ Autonomous Receivables, comprising of Integrated Receivables™, Rivana™, and Freeda™, uses AI-powered technology and digital assistants to improve your Receivables Management beyond best-in-class industry benchmarks.