Duration: 60 minutes
Shared services is a popular operations model among enterprises, particularly for finance operations. In fact, according to a 2015 study by Deloitte, 72% of organizations mandate shared services model and 91% of them have adopted shared services centers (SSC) for finance operations.
However, is every SSC performing up to expectations? According to APQC.org, the answer is no. Specifically, in accounts receivable the best performing SSCs process invoices at 10% of the cost that underperforming SSCs are able to achieve.
What sets top performing organizations apart? Technology is one piece of the puzzle, says APQC.org, as best performers receive as best performers use robotic automation for processing ~95% of receivables.
In this webinar, C.B. Ananthan and Jay Tchakarov will discuss how to: