Improve credit and sales collaboration through proactive blocked order resolution and rapid customer onboarding
Reduce DSO by designing proactive collections strategies using machine learning and AI
Reduce revenue leakages by automatically segmenting deductions and providing actionable next steps fast-track dispute resolution and recover invalid deductions
Order-to-cash shared services leaders are counting on RPA initiatives to cater to the executive agenda of cost reductions in operations. While RPA has a lot of potential in automating repetitive tasks, shared services leaders could stand to gain more if they couple RPA with AI.
The key then is to differentiate between capabilities of RPA and AI as technology vendors use them interchangeably thereby confusing everyone.
Join us as we compare and contrast these two technologies and help you understand how a day in the life of an O2C analyst could be radically transformed in 2019.